ibcmax Platform Account Terms

Account opening and verification on ibcmax

To open an ibcmax account, you must be of legal age in your jurisdiction and not a resident of any jurisdiction where our services are prohibited. We require email verification, phone confirmation via OTP, and full KYC (Know Your Customer) documentation including national ID, address proof, and bank-account holder name. Account verification typically completes within 2 hours during business hours.

We operate a three-tier verification system. Tier 1 (email-verified) grants basic access with conservative deposit and stake limits. Tier 2 (phone-verified) unlocks higher limits and in-play betting. Tier 3 (full KYC) removes most restrictions and grants priority withdrawal processing. Your tier upgrades automatically as you complete verification steps; no manual application is required.

We reserve the right to request additional documentation at any time to comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations. Failure to provide requested documentation may result in account suspension or closure. We do not charge for account opening or verification.

Deposits, withdrawals, and our payment partners

We at ibcmax accept deposits via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, and virtual accounts maintained with mobile banking, local payment, online payment, and e-wallet. Deposits credit your account immediately upon successful payment confirmation. We do not charge deposit fees; payment partners may apply their own fees, displayed transparently before you confirm.

Withdrawals are processed to the same payment method used for your most recent deposit, unless you request an alternative method. Withdrawal processing times vary: mobile banking and local payment typically settle within 1 hour; bank virtual accounts may require 1–3 business days depending on the receiving institution. Withdrawals above certain thresholds may trigger automated verification checks, adding minimal processing time. We escalate any withdrawal exceeding standard windows to our support team.

We reserve the right to refuse or reverse deposits or withdrawals if we suspect fraud, money laundering, or violation of these terms. All transactions are subject to verification and may be delayed pending compliance review. We maintain full audit trails of all deposits and withdrawals for regulatory and dispute-resolution purposes.

Market settlement and dispute resolution on ibcmax

We settle all markets according to official sources: Liga 1 and Piala AFF results per PT Liga Indonesia; Champions League per UEFA; live-casino outcomes per our live-studio records; slot-game results per our RNG (random number generator) certification. Settlement typically occurs within 2 hours of market conclusion. If a market is disputed, we investigate using our full audit trail and official source records.

If you believe a market has been settled incorrectly on ibcmax, contact our support team with your bet slip reference number within 7 days of settlement. We review the settlement calculation, cross-reference official sources, and either confirm the settlement or issue a correction. Corrections are credited to your account immediately and logged in your transaction history.

Bonus terms and promotional offers

We at ibcmax may offer promotional bonuses or deposit matches from time to time. All bonuses are subject to specific terms, including minimum deposit amounts, wagering requirements, and eligible market restrictions. Bonus terms are displayed in your account at the time of offer; acceptance is optional. We reserve the right to modify or withdraw promotional offers at any time.

Bonuses are non-transferable and cannot be withdrawn as cash unless explicitly stated in the offer terms. If you breach bonus terms (e.g., by withdrawing before meeting wagering requirements), we may forfeit the bonus and any winnings derived from it. Bonus disputes are resolved by reference to the specific offer terms active at the time of claim.

Our ibcmax jurisdiction notice and service availability

We at ibcmax provide our services only in jurisdictions where online gaming and sportsbook operations are legally permitted. Our services are not available in jurisdictions where online wagering is prohibited by local law. Users are responsible for verifying that their access and use of ibcmax comply with their own jurisdiction's applicable law.

We do not offer our services to residents of jurisdictions where such services are prohibited. If we determine that you are accessing ibcmax from a prohibited jurisdiction, we reserve the right to suspend or close your account and return your balance to your registered payment method.

Our platform operates under the laws of the jurisdiction in which we are registered. Any disputes arising from your use of ibcmax are subject to the jurisdiction and governing law specified in our legal noticeYou agree to submit to the exclusive jurisdiction of the courts in that jurisdiction for any legal proceedings.

Prohibited conduct and account suspension

We reserve the right to suspend or close your ibcmax account if we determine that you have engaged in prohibited conduct, including but not limited to: fraud, money laundering, market manipulation, bonus abuse, use of automated tools or bots, or violation of these terms. Suspension may be temporary (pending investigation) or permanent (if prohibited conduct is confirmed).

If your account is suspended, your balance is frozen pending investigation. If prohibited conduct is confirmed, we may forfeit your balance in whole or in part. If no prohibited conduct is found, your account is reactivated and your balance is restored. We notify you of suspension and the reason for it within 48 hours of the action.

Limitation of liability and indemnification

We at ibcmax provide our platform on an "as-is" basis. We do not warrant that our platform will be uninterrupted, error-free, or free from viruses or malicious code. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We are not liable for any indirect, incidental, special, or consequential damages arising from your use of ibcmax, including loss of profits, loss of data, or business interruption, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from these terms or your use of ibcmax is limited to the amount of your account balance at the time of the claim.

You agree to indemnify and hold harmless ibcmax, our officers, employees, and agents from any claims, damages, or costs (including legal fees) arising from your violation of these terms, your use of ibcmax, or your violation of any applicable law.

Contact and support

If you have questions about these terms or need support, contact our team via the support channels listed in your ibcmax account. We respond to support requests within standard business hours. For urgent matters, escalate your request through your account dashboard; our team will prioritize your case.

These terms are effective as of the date you first access ibcmax and remain in effect until terminated by you or us. Termination by you is effective immediately upon account closure. Termination by us is effective upon notice to you via email or in-account alert. Upon termination, your account is closed and your balance is returned to your registered payment method within standard withdrawal processing windows.

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Summary

These terms govern your use of ibcmax and your participation in our sportsbook and gaming markets. We require account verification, accept deposits via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts, and settle all markets according to official sources. We reserve the right to modify these terms, suspend accounts for prohibited conduct, and limit our liability to the extent permitted by law.

Our services are available only where local law permits. You are responsible for verifying compliance with your jurisdiction's applicable law. For questions or disputes, contact our support team through your ibcmax account. Your continued use of ibcmax constitutes acceptance of these terms.